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2nd Edition

A book by David Travis and Philip Hodgson

Book cover

Think Like a UX Researcher: How to observe users, influence design, and shape business strategy

In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher.

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Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You'll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user's experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft.

The best new User Experience books The best Product Design books of all time

Think Like a UX Researcher

War stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

Prepare for job interviews

Thought triggers and exercises to test your knowledge of UX research alongside workshop ideas to build a development team's UX maturity.

A bedside or coffee-break reader

A dive-in-anywhere book that offers practical advice and topical examples.

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Additionally, the industry is grappling with labor issues, particularly the "crunch" culture in animation studios. However, the rise of digital idols (VTubers) and AI-driven entertainment suggests that Japan will continue to lead the world in defining what "the future of fun" looks like. Conclusion

The Japanese music scene is the second largest in the world, dominated by a unique "Idol" culture. Groups like AKB48 or Johnny & Associates’ boy bands are built on the concept of "idols you can meet."

While the world has shifted toward mobile and PC gaming, Japan maintains a robust "Game Center" (arcade) culture. These spaces act as social hubs, keeping the community aspect of gaming alive in a way that has largely vanished in the West. Furthermore, the "JRPG" (Japanese Role-Playing Game) remains a cornerstone of storytelling, emphasizing complex narratives and character development. Traditional Roots in Modern Media 1pondo 100414896 yui kasugano jav uncensored updated

The Japanese entertainment industry is more than just a business; it is a reflection of a culture that values craftsmanship, collective identity, and a profound respect for storytelling. As digital borders continue to vanish, Japan's ability to turn niche traditions into global trends ensures its culture will remain a vital part of the world’s creative DNA.

Japan is the spiritual home of modern gaming. Companies like Nintendo, Sony, and Sega didn't just build hardware; they created cultural icons like Mario and Pikachu. Additionally, the industry is grappling with labor issues,

The Japanese entertainment industry is a global powerhouse, blending centuries of rigid tradition with a relentless drive for technological innovation. From the neon-soaked streets of Akihabara to the quiet dignity of a Noh theater, Japan’s cultural exports—often referred to as "Cool Japan"—have transformed the country from a post-war industrial hub into a premier cultural influencer. The Foundation: Harmony Between Old and New

Manga often serves as the "storyboard" for anime. Successful series like One Piece or Demon Slayer create a feedback loop of merchandise, movies, and theme park attractions. Groups like AKB48 or Johnny & Associates’ boy

You cannot understand modern Japanese entertainment without acknowledging its past. The influence of (stylized drama) and Bunraku (puppetry) is evident in the dramatic pacing and character designs of modern animation.

What's new in the 2nd Edition?

Since publication of the first edition, the main change, largely brought about by COVID and lockdowns, was a shift towards using remote UX research methods. So in this edition, we have added six new essays on the topic. Two essays describe the “how” of planning and conducting remote methods, both moderated and unmoderated. We also include new essays on test participants, on survey questions, and we reveal how your choice of UX research methods may reflect your own epistemological biases. We also flag the pitfalls of remote methods and include a cautionary essay on why they should never be the only UX research method you use.

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About the authors

David
David Travis

David Travis has been carrying out ethnographic field research and running product usability tests since 1989. He has published three books on UX, and over 30,000 students have taken his face-to-face and online training courses. He has a PhD in Experimental Psychology.

Philip
Philip Hodgson

Philip Hodgson has been a UX researcher for over 25years. His UX work has influenced design for the US, European and Asian markets for products ranging from banking software to medical devices, store displays to product packaging and police radios to baby diapers. He has a PhD in Experimental Psychology.

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