If you have both SPLM and ISL installed, they may conflict. It is often recommended to remove the old SPLM before installing the new Smart Licensing system. 4. Advanced Troubleshooting Intergraph Smart Licensing - Version 14.3 - Help - Hexagon
Network issues are preventing the client from "seeing" the license server.
The most frequent cause is that the local machine doesn't know where to look for the license. cadworx splm error 7502
As of December 31, 2024 , Hexagon no longer generates new license keys for the old SPLM system. If your organization has migrated, you must install the Intergraph Smart Licensing (ISL) Client instead of the old SPLM client.
The guide below provides a comprehensive walkthrough to diagnose and fix this error. Understanding Error 7502 If you have both SPLM and ISL installed, they may conflict
The SPLM software is not installed or configured on the client machine.
After making changes, fully restart the application to trigger a fresh license check. 2. Check Firewall and Network Access If your organization has migrated, you must install
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" .