Always download directly from the official Canon Support website. Third-party sites often host outdated or bundled "installer" software that can contain malware.
Sometimes the driver tries to "check" the printer status via SNMP. If your network blocks this, the printer will appear offline. You can disable "SNMP Status" in the Port Configuration settings.
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Once downloaded, right-click the .exe (Windows) or .pkg (Mac) file and select "Run as Administrator." This prevents the installation from being blocked by system permissions. 3. Making the Connection "Work" Always download directly from the official Canon Support
Use these if you have a fleet of different Canon devices and want a single, unified driver. 2. Step-by-Step Guide to a Successful Download To make sure the driver works, follow these steps:
Getting a requires choosing the right software version for your specific operating system and ensuring the connection protocol is configured correctly. 1. Identify the Correct Driver Version If your network blocks this, the printer will appear offline
If the driver installation finishes but you see an "Offline" status or "Error" notification:
The Canon site should automatically detect if you are on Windows 10, Windows 11, or macOS . If it doesn't, manually select your OS version and system architecture (64-bit vs. 32-bit).