Once you have the .exe (Windows) or .dmg (Mac) file, follow these steps: TurboTax Support

If you bought the digital version from a retailer like Amazon Canada or Staples , check your "Digital Orders" or "Software Library" on their site for the download link. 2. Locating Your 16-Digit Installation Key

If you have already purchased the software, the most reliable way to get the installer is through your official account.

Download links for prior-year TurboTax Desktop (2020–2024)

Sign in to the Intuit TurboTax Canada website. Navigate to the "Downloads" or "Products & Billing" section to see your past purchases.

If you previously registered your 2020 software, the key is often stored under the Products & Billing tab in your Intuit account profile. 3. Installation Steps for Windows and Mac

Intuit maintains a dedicated download page for users who have a license key but no physical CD.

Check your email for an order confirmation from TurboTax or the retailer.

The code is typically printed on a sticker inside the CD case or on the back of the box insert.

The installation key (or license code) is essential for activation. It is a alphanumeric code (XXXX-XXXX-XXXX-XXXX).