Store the master Admin credential in a secure corporate password manager rather than on sticky notes or unencrypted text files.
Look for a utility named or use the Genetec Toolchest if installed. Run the application as an Administrator. Select the Admin user. Enter and confirm your new password. Click Apply or Reset . Method 2: Resetting via the SQL Database
When you install Genetec Security Center for the first time, the system prompts you to create a custom password for the default user account. Genetec does not ship its software with a universal, hardcoded factory default password for the Config Tool to ensure system security. genetec config tool default password
Prompts you to create a password on the first login.
Often used combinations like admin/admin , admin/12345 , or root/pass . To add these to the Config Tool: In Config Tool, go to the Video or Access Control task. Store the master Admin credential in a secure
The default username is always (case-sensitive in some configurations).
If you are locked out or cannot remember the password you created during installation, this comprehensive guide will walk you through how to reset it and how to manage your Genetec credentials securely. Understanding Genetec Config Tool Credentials Select the Admin user
If you leave this blank or forget what was entered, you cannot look up a "backdoor" default password. You must reset it. How to Reset the Genetec Config Tool Admin Password