The app will ask for permission to access your . You must "Install" or allow these permissions for the process to work, as the system needs to capture your ID document and (in the case of VideoIdent) allow you to speak with an agent. 4. Start the Verification
Ensure you are using the correct IDnow app. Some corporate partners use a "White Label" version of the app. Double-check your invitation email to see if they recommend a specific app version. idnow serial number install
Once the serial number is recognized, the app will display the name of the company you are verifying for. Follow the on-screen prompts to scan your ID card or passport. Common Issues & Troubleshooting The app will ask for permission to access your
The IDnow serial number (often referred to as an or Token ) is a unique alphanumeric code generated by the service provider (your bank, insurance company, etc.) that needs your identity verified. This code tells the IDnow system: Which company is requesting the verification. Which specific user (you) is performing the check. Start the Verification Ensure you are using the