Infortrend Warranty Check -
Optional add-on that must be purchased during the regular warranty period. Important Warranty Conditions
: If you haven't already, use the Product Registration tool in the service center. This ensures your warranty period is correctly recorded and grants access to full support services.
: For specific status inquiries, you can create a new support ticket by entering your storage Serial Number or Service ID. Overview of Warranty Terms Coverage Type Standard Hardware Covers defects in materials and workmanship. Batteries Specifically for battery modules in storage systems. Software Media infortrend warranty check
Coverage for the physical media and published specifications. Limited warranty specifically for the EonAI line. Extended Warranty
: SSD warranties expire either at the end of the time period or when the drive reaches its Total Bytes Written (TBW) limit, whichever comes first. Warranty Terms & Conditions - Infortrend Optional add-on that must be purchased during the
: Damage from improper packaging during shipping, force majeure, or using unauthorized accessories will void the warranty. Removing original vendor labels or serial number stickers also immediately voids coverage.
: Business-critical environments can upgrade to Advanced Warranty options, which include Advanced RMA Replacement (FRU) and 24x7 on-site support . : For specific status inquiries, you can create
: This is required for all warranty inquiries and support requests. You can find the serial number on the product label attached to the exterior casing or via management software like EonOne .
You can verify your coverage and manage your assets through the following steps:
To check your , you must typically provide your product's Serial Number or Service ID through the official Infortrend Service Center . Most Infortrend hardware comes with a standard three-year hardware limited warranty . How to Check Your Infortrend Warranty