Plugins List — Osticket
: Integrates your help desk with an existing LDAP server or Active Directory for unified user management.
Newer plugins increasingly focus on integrating AI to assist support agents in daily tasks.
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication. osticket plugins list
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins
Enhancing osTicket with plugins is a primary way to extend the functionality of this open-source help desk system without modifying its core code. Plugins are typically distributed as .phar files and installed by placing them in the /include/plugins directory of your osTicket installation. : Integrates your help desk with an existing
Allows for hierarchical parent-child relationships between tickets.
These plugins are developed by independent contributors to add specific features like automation, UI improvements, and third-party integrations. Plugin Name Description Autocloser : Adds an extra layer of security for staff logins
: Automatically routes tickets to the correct department based on content analysis. Where to Find and Download The most reliable sources for finding plugins include: Where can i find the list of plugins that i can download?