Check your USB cable or reinstall the SPD drivers.

Perform a "Hard Reset" from the recovery menu (Power + Volume Up).

Download and install the Spreadtrum (SPD) drivers on your Windows computer. Restart your PC after installation to ensure the drivers are active. 2. Launch the Flash Tool

Click on the (Load Packet) in the top left corner of the tool. Browse your computer and select the .pac file from the Symphony i95 firmware folder you downloaded. 4. Prepare the Device Power off your Symphony i95 completely. 5. Start the Flashing Process