Most "hardware mismatch" issues are solved by simply reinstalling the or switching USB ports. However, if you are using an official subscription, the quickest path to a resolution is contacting Autodata support to have them reset your license key for your new hardware configuration.
Sometimes the software "remembers" an old hardware configuration.
If a file like ndas.sys or vusbbus.sys has been flagged, restore it and add the Autodata folder to your . 5. Compatibility Mode
If there is a yellow exclamation mark, right-click and select .
Plug the dongle into a (preferably a USB 2.0 port on the back of the motherboard if using a desktop).
The "Hardware Information" error is a security measure designed to prevent software piracy. It occurs when:
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services .
Look for folders related to Sentinel or vbus and ensure they are running.
The Sentinel or HASP drivers responsible for reading the USB dongle have crashed or become outdated.
Most "hardware mismatch" issues are solved by simply reinstalling the or switching USB ports. However, if you are using an official subscription, the quickest path to a resolution is contacting Autodata support to have them reset your license key for your new hardware configuration.
Sometimes the software "remembers" an old hardware configuration.
If a file like ndas.sys or vusbbus.sys has been flagged, restore it and add the Autodata folder to your . 5. Compatibility Mode Most "hardware mismatch" issues are solved by simply
If there is a yellow exclamation mark, right-click and select .
Plug the dongle into a (preferably a USB 2.0 port on the back of the motherboard if using a desktop). If a file like ndas
The "Hardware Information" error is a security measure designed to prevent software piracy. It occurs when:
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services . Plug the dongle into a (preferably a USB 2
Look for folders related to Sentinel or vbus and ensure they are running.
The Sentinel or HASP drivers responsible for reading the USB dongle have crashed or become outdated.
