If you are trying to install custom presets or metadata templates, they should be placed in the correct system folders to be recognized without requiring legacy "STI" runners: \AppData\Roaming\Adobe\XMP\Metadata Templates
Instead of relying on internal Photoshop panels that may be broken, use Adobe Bridge to manage your XMP data. Bridge is specifically designed for batch-processing metadata and is generally more stable than legacy internal panels. 2. Manually Placing XMP Files xmp panels 40 sti photoshop hot
You may be attempting to use a third-party "File Info" panel that was designed for older versions like Photoshop CS6 or earlier. If you are trying to install custom presets
XMP (Extensible Metadata Platform) is an industry standard created by Adobe for embedding metadata into files. In Photoshop, this data is typically accessed through the menu. Manually Placing XMP Files You may be attempting
If you have old .xmp files, you can often open them in a standard text editor (like Notepad or TextEdit) to see the raw data, as they are essentially XML-based text files. You can then manually copy that data into a new, modern template within the latest version of Photoshop to avoid compatibility errors. file info - Adobe Community
These are the visual dialog boxes that display metadata.
If you are seeing this error, standard troubleshooting steps involve updating your metadata workflow to modern standards. 1. Use Adobe Bridge for Metadata