If you still have communication between the device and your computer, you do not need a third-party reset tool. You can clear the administrator status directly from the software interface. Using ZKAccess 3.5 or ZKTime Open the software and ensure the device is "Connected." Go to the or Terminal Management tab.
Enter the generated code. If successful, you will enter the menu where you can clear the existing administrators. Resetting via Management Software zkteco password reset tool
This prevents unauthorized users from entering the menu on the physical terminal. If you still have communication between the device